Talia Coffee Catering

Cancellation Policy

Last updated November 6, 2026

Plans change. Here's exactly how cancelling or moving your coffee bar works. It's the same as sections 8 and 9 of our catering agreement.

Cancellations

To cancel, tell us in writing (a text or email counts). What you owe depends on how far ahead you cancel:

• 15 or more days before your event: nothing. Anything you've paid is refunded in full.
• 8 to 14 days before: 50% of your booking before sales tax. We charge it to your card on file, or refund the rest of what you've paid.
• 7 days or less: 100% of your booking before sales tax. Whatever you've paid stays with us as a credit you can use toward a future event within 12 months.

Gratuity and sales tax are never part of a cancellation charge. Custom branded items we've already ordered for you are owed whenever you cancel, because we can't return them.

These charges exist because we turn down other events for your date and buy coffee, milk and supplies ahead of time.

Rescheduling

You can move your event to a new date for free, as long as we're available, with at least 72 hours' notice (7 days for multi-day events). With less notice, the original booking is charged in full and the new date is booked separately.

Moving to a date with a different price (for example a different day of the week or season) updates your total.

If we can't make it

If we can't serve your event for a reason on our side, you get back everything you've paid.

To cancel or reschedule, text us or email [email protected].